Latest Product Updates and Features in Logz.io

By: Henn Idan

TL;DR:

Introducing Our New Support Help Center

We’re thrilled to launch our brand-new and improved Support Help Center, designed to streamline how you interact with our support team and access the resources you need. This enhanced platform empowers users to:

Submit and track support tickets, ensuring full visibility into your requests and their progress.
Find answers to integration-related questions.
Submit feature requests, helping us better understand and prioritize your needs.
Report bugs directly, enabling faster resolutions and improved product reliability.

This is more than just a support portal—it’s a centralized hub to enhance your experience, provide solutions faster, and keep your feedback front and center in our development process.

Explore our new Support Help Center for answers and assistance!

Trace Context Support for .NET and Python

We’ve introduced Trace Context support for .NET and Python integrations, enabling better correlation between your logs and traces.

With this feature, you can now seamlessly connect logs to their associated traces, gaining deeper insights into the full execution flow of your applications.

To get started, install the OpenTelemetry logging instrumentation dependency for .NET or Python. This enhancement simplifies troubleshooting and improves observability across your system.

For detailed setup instructions, check out our documentation: .NET, Python.

Enhanced API Capabilities in Event Manager

We’ve expanded the functionality of the Event Manager API to give you greater control over your security events. With this update, you can now:

Close incidents directly via the API, reducing time spent on manual tasks and streamlining incident management workflows.
Edit security events to reflect the latest updates and changes as investigations progress.
Add comments to incidents via the API, ensuring key context and updates are documented and shared programmatically.

These enhancements are designed to simplify incident handling and help you and your team manage your security events seamlessly.