AWS Observability
Open 360

AWS Observability
Open 360

Advanced observability for AWS-native applications

Today’s cloud apps and infrastructure are more complex than ever. Built on rapidly-evolving microservices, they demand advanced observability to ensure maximum uptime and performance. At the same time, ease of use and cost-efficiency are critical requirements.

The Open 360™ observability platform quickly enables full stack observability for AWS-native applications, delivering centralized visibility and powerful troubleshooting, with optimal data and cost efficiency.


Unified observability for every AWS workload

Employ a single observability interface for AWS services across logs, metrics and traces:

  • Dedicated solutions for Kubernetes monitoring and applications observability
  • AI-backed querying, anomaly detection, investigation and response
  • OpenTelemetry-based data collection with automated discovery and configuration
Unified observability for every AWS workload

Rapid data collection and integration for every critical AWS service

Simple, straightforward AWS data collection based on OpenTelemetry:

  • Send all of your telemetry data and begin monitoring new services faster than ever
  • Direct integration for EKS, EC2, ELB, CloudWatch and other core AWS services
  • Automate service discovery and application instrumentation with Easy Connect
Rapid data collection and integration for every critical AWS service

Observability isn’t a differentiator for our business or our products – it’s something that enables our success. We don’t want to build it. We don’t want to write custom content for it. We just want something that works for us and for our use case, and does just that.

Joe Brailsford
Director, Architecture & Strategy at Egress

Observability designed for data and cost efficiency

Purpose-build data and cost optimization, from end-to-end:

  • Data Optimization Hub enables constant control over data volumes and costs
  • LogMetrics provides conversion of high volume logs into more useful metrics
  • Cold Tier allows for low-cost data storage tailored to address specific use cases

Detailed insight into AWS applications health and performance

Maintain full visibility into AWS application health and quickly surface production issues:

  • Centralized visibility in application health across logs, metrics, and traces
  • Detailed microservices topology mapping and interdependency analysis
  • Advanced deployment tracking for release-based troubleshooting
Detailed insight into AWS applications health and performance

Unified Kubernetes monitoring and troubleshooting

Analyze log, metric, trace, and security data across every Kubernetes component

  • Centrally monitor your K8s nodes, Control Plane, containers, and apps
  • Automatically trigger notifications based on predefined thresholds
  • Quickly dive into the root cause with log, metric, and trace correlation
Unified Kubernetes monitoring and troubleshooting

Centralize and investigate security threats with Cloud SIEM

  • Easily integrate with AWS security services and other tools to begin collecting event data at any scale on’s SaaS platform.
  • Correlate events against public and private threats feeds to automatically surface malicious activity.
  • Triage and track remediation for ongoing security threats and newly discovered vulnerabilities.
Centralize and investigate security threats with Cloud SIEM
AWS Technology Partner is an AWS Advanced Technology Partner with AWS Competency designations
for Security, DevOps, Data & Analytics and SMB. With integrations to every relevant AWS service, offers the most easy-to-use, cost-effective observability platform, purpose-built for monitoring microservices running in the cloud. We are available in the AWS Marketplace. is recommended in the AWS Well-Architected Management & Governance Lens – which offers best practices for management and governance across AWS environments.

Frequently Asked Questions:

What value does unified observability provide beyond native AWS services?

While AWS provides a huge array of cloud services – including managed services and related monitoring capabilities – most organizations demand full stack observability that unifies telemetry data across logs, metrics and traces to maintain ended-to-end visibility into their applications and infrastructure. Open 360 brings all the relevant data together in a unified platform.

Why is it so important to gain detailed observability into AWS services?

Today’s cloud applications and infrastructure – often supporting an ephemeral web of ever evolving application microservices – are more complex and challenging to manage than ever before. Dedicated observability in the form of the Open 360 platform enables organizations to ensure optimal performance and uptime, while making the most of available resources.

How does observability transcend traditional log management?

Log Management remains a critical requirement for organizations seeking to monitor their systems; however, by combining logs with powerful metrics that surface the state of related infrastructure and intricate traces that enable services-based investigation into applications performance, organizations gain far more detailed and conclusive ability to understand their environments.

How does observability go beyond traditional applications monitoring?

In addition to unifying and correlating a wider range of available telemetry than traditional, siloed monitoring tools and practices, observability provides the ability to maintain more real-time and detailed visibility into cloud applications and infrastructure. Rather than taking a threshold-based approach to alerting based on limited indicators, observability offers SLO-based analysis.

What AWS services integrate with the Open 360 platform? Open 360 can ingest data from nearly any native AWS service. Purpose-built integrations support many of the most popular AWS cloud services utilized today to build, maintain and secure cloud applications and infrastructure, including EC2, S3, RDS, AWS Data Transfer, ELB, CloudTrail, Route53, SageMaker, CloudWatch and Kinesis Firehose, among others.

How challenging is it to move from AWS monitoring to full stack observability?

Migration onto Open 360 can be accomplished quickly using the Telemetry Collector agent, based on OpenTelemetry. AWS users can collect any data from any source and manage every agent installation in one view – gaining immediate insight into their environments, while eliminating the need for a manual configuration, regardless of telemetry type.

What are some AWS observability best practices delivered by Open 360?

Open 360 brings a unified, easy to use and cost efficient approach to nearly every aspect of observability, with purpose-built capabilities to ensure best practices including:

  • Easy data onboarding: With OpenTelemetry-based data collection, including Easy Connect auto discovery and configuration, provided by the Telemetry Collector
  • Immediate time to value: Once ingested, data is immediately correlated, with numerous out of the box integrations, dashboards and rules, all backed by hands-on support
  • Detailed visualizations: Unified dashboards including dedicated Kubernetes and applications observability (APM) solutions provide detailed insights and drill downs
  • Advanced troubleshooting: Dedicated services and microservices monitoring and troubleshooting, backed by powerful machine learning and generative AI integration
  • Data and cost efficiency: End-to-end cost management capabilities include Data Optimization Hub, LogMetrics and multi-tiered storage, including Cold Tier

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