Apr. 9, 2026 – Observability has long promised visibility. What it hasn’t delivered is action. Logz.io is changing that with the launch of OrionIQ, a new agentic observability platform designed to eliminate operational toil, manual work and fragmented workflows that still dominate production operations.

Instead of just surfacing logs, metrics, and traces, OrionIQ introduces “agents that learn from your runbooks, past incidents, and telemetry. These AI agents then investigate incidents, triage alerts, execute operational workflows, and drive remediation on behalf of teams. Built on Logz.io’s patented telemetry processing technology, OrionIQ is designed to operate on real production data at scale, not just prompt-based workflows. That’s the shift: turning observability from a passive system of record into something that actually does the work.

“The on-call rotation is a relic. It made sense when humans were the only things smart enough to investigate a production incident. That’s no longer true.” says Tomer Levy, CEO of Logz.io. “OrionIQ is the first platform that makes the 2 a.m. wake-up call optional.”

The Problem: More Code, Same Manual Work

Modern engineering teams are drowning in telemetry. Logs, alerts, dashboards, and tickets have exploded in volume, especially as AI accelerates the pace in which software is built and deployed.

But the way teams operate hasn’t fundamentally changed. Operators still wake up to triage alerts. They still jump between tools to piece together context. They still rely on tribal knowledge and processes that don’t keep up with how fast systems evolve.

The result is a growing gap: AI is writing the code. Humans are still cleaning up after it.

From Dashboards to Agents

OrionIQ closes this gap. The platform sits as a layer across infrastructure, applications and operational tools, learning how systems behave and digesting full organizational context in real-time.

That context powers AI agents that drive measurable outcomes across operations:

  • Incident and support automation – Resolve issues faster with automated investigation and response
  • Alert triage and noise reduction – Cut through alert fatigue with intelligent correlation and prioritization
  • NOC efficiency and operational scale – Enable Network Operations teams to handle much more with less manual effort
  • Proactive stability and performance – Identify and address issues before they impact users. Customers can configure OrionIQ in minutes and utilize the OrionIQ Agent Repository to apply Agents that handle alerts and monitor deployments. Alternatively, they can use the Builder to create custom agents using natural language or select from a marketplace of prebuilt agents, ready to use.

Enterprise Guardrails Matter

OrionIQ is built for production from day one. Every agent runs with human-in-the-loop controls, full auditability, and support for private AI models. Teams define exactly what agents can act on autonomously and what requires human approval. The result is agentic intelligence that enterprises can actually trust and deploy at scale.

Built on Science, Not Guesswork

OrionIQ is powered by telemetry compression technology that is purpose-built for observability at enterprise scale. Unlike general-purpose AI tools, OrionIQ processes terabytes of log and metric data in real time without losing context, giving agents the full picture they need to investigate accurately and act decisively.

Availability

OrionIQ is available immediately to existing Logz.io customers as part of the Logz.io platform.

About Logz.io

Logz.io Open 360 is a cloud-native observability platform that helps engineering teams monitor, troubleshoot, and secure their systems at scale. Teams get unified visibility across logs, metrics, traces, and security in a single, cost-efficient solution. With OrionIQ, that visibility becomes action. AI agents investigate incidents, triage alerts, and drive remediation autonomously. Logz.io is trusted by hundreds of enterprise engineering teams worldwide.

For more information, or to activate OrionIQ, visit the OrionIQ website or contact your Logz.io representative.