Introducing Logz.io Open 360 AI: The Next Generation of Observability Is Here

Traditional observability tools can’t keep up with modern complexity. Dashboard and alert-based approaches still rely heavily on manual processes, resulting in longer troubleshooting cycles, slower decisions, and higher MTTR. Engineering teams need something better.

Today we’re launching Open 360 AI, the first observability platform designed for both humans and AI agents working together. Instead of manually hunting through logs and dashboards during outages, AI agents automatically investigate alerts the moment they fire, analyze your stack, and deliver root cause analysis with actionable next steps.

Open 360 AI enables everything from intelligent guidance and faster troubleshooting to automatic incidence response. It accelerates time to resolution and positions engineering teams at the forefront of autonomous observability.

AI-First Observability is Here

• Drowning in data? Natural language AI surfaces insights and explains what matters.
• Still doing only manual RCA? AI Agent automates root cause analysis across telemetry to help you move faster.
• Slow to respond to incidents? AI kicks off investigations the moment alerts fire.
• Struggling to build dashboards? Just ask in plain English. AI creates panels for you.

What’s Inside Open 360 AI?

Open 360 AI delivers three core capabilities: 

Automated Root Cause Analysis

When an alert fires, engineers often waste valuable time manually hunting through telemetry data and dashboards to find the issue. Our AI Agent eliminates that by automatically investigating the alert, analyzing telemetry and relevant dashboards to pinpoint the root cause. It instantly explains what happened, why it happened, and what to do next.

Think about the AI Agent as a new developer joining your team. It needs guidance and context, but it never gets tired. The AI Agent correlates data across your stack, identifies patterns, and delivers actionable recommendations directly to Slack, Teams, or your preferred tools. Engineers can customize the analysis with playbooks and system-specific context to make investigations even more targeted.

Natural Language Querying Across Your Stack

Ask questions about your systems in plain English and get instant answers. Our AI agents work across dashboards, logs, Kubernetes clusters, and applications, no query syntax required.

Instead of clicking through multiple dashboards to find issues, just ask: Which services are underperforming? or What’s causing high CPU usage in my K8s cluster? The AI agent analyzes your telemetry data and delivers actionable insights with suggested next steps.

One Platform, No More Tool Switching

Stop jumping between separate tools for logs, metrics, and traces. Open 360 AI unifies everything in a single interface designed around how you actually troubleshoot, not how data is stored.

Plus, create dashboard panels instantly by describing what you want in plain English. The AI builds the queries and picks the right visualizations automatically.

What’s Coming Soon to Open 360 AI?

We’re continuously evolving Logz.io and our AI capabilities based on customer feedback. In the upcoming versions, we will be making a giant leap towards Level 3: Conditional observability automation with the AI Workflows to support autonomous use-cases.

Getting started with Open 360 AI

Open 360 AI is available now for new users. Ready to try AI-powered observability? Request access.

Current customers: We’re building migration tools to make your transition seamless. Contact your account manager or request access.Read more in the docs: https://docs.logz.io/docs/open360/open360-welcome/