Account Manager

Full-Time / Sales / London, United Kingdom

About is a cloud-native observability platform providing unified monitoring, troubleshooting, and security for modern DevOps teams and engineers. We empower engineers to find and resolve production issues faster by offering the world’s most popular and familiar open source monitoring tools as an Enterprise grade service.   We’re looking for an Enterprise Account Manager who lives sales, is highly curious about technology and has the ability to build meaningful business relationships  


  • Serve as the primary point of contact for a significant portfolio of paying customers, and have full ownership on accounts life cycle
  • Creating new upsell and growth opportunities,
  • Develop and maintain strong relationships with customers to ensure contract renewals
  • Accurately forecast and maintain a quarterly revenue and renewals pipeline
  • Understand customers technical requirements and business goals to consistently deliver value through the platform
  • This role includes close work with Customer Success Engineering
  • Requirements:

  • 5+ years experience in SaaS sales / account management 
  • Native level of English
  • Track record of achievement in closing deals via phone, email, and web-meetings
  • Ability to manage full sales cycle deals
  • Knowledge of devops, cloud, and observability – a plus