Sales Development Representative

Full-Time / Sales / Boston, MA


Are you ready to level up? Hungry to launch your career in technology sales? Then look no further because the search is over! is seeking passionate, fun, energetic individuals to join our amazing Sales Development team in our Boston, MA office.  We want to make telemetry data meaningful, together! is a cloud-native observability platform providing unified monitoring, troubleshooting, and security for modern DevOps teams and engineers. We empower engineers to find and resolve production issues faster by offering the world’s most popular and familiar open source monitoring tools–ELK, Grafana, and Jaeger–in a single, easy-to-use, and powerful tool purpose-built for monitoring distributed cloud environments. Open source use is growing rapidly and so is  As a Sales Development Representative, you are the hunter. Our SDRs work to generate qualified prospects, expand on leads generated from marketing, and are heavily working to identify new opportunities. Our Sales Development program will lay the foundation and equip you with all the necessary tools to build a successful career in technology sales. At, you will discover, develop and master your craft as a sales professional. How? We believe you never stop learning and will provide continuous training to ensure you WILL be successful. Many of’s top sales professionals began their careers as SDR. If you are still reading this, we definitely should have a conversation! 

In this role you will:

  • Master’s target market, business drivers and strategies so that you can develop, intrigue, and position products as a value add solution with prospects
  • Reach out to and follow up with respondents from a variety of marketing programs to initiate conversation, learn current business programs and qualify potential business application
  • Leverage and master best-in-breed marketing technology.
  • Execute the necessary daily activities as set forth by management, including phone calls and emails at a high quality to meet your monthly goals
  • Identify key targets in our database and initiate contact with appropriate prospects, leveraging research resources to create intrigue, assess their current business methods and position’s solutions
  • Nurture and manage leads until they are qualified as sales-ready
  • Leverage all contacts to identify other prospects through referrals
  • Identify decision makers and company goals to position appropriately
  • Track all activity thoroughly in our CRM system to support account and management teams, validate activity and lead qualification reports, and provide ISR with solid prospect background on role, need and intrigue to ensure high-quality prospect transition into the sales process
  • Identify potential opportunities and transition leads to ISR’s by proactively setting up sales appointments for further qualification discussions
  • Meet weekly with the Director of Global Sales Development surrounding forecasting, ongoing enablement, prospecting techniques/strategies, etc. 
  • Work cross functionally with key stakeholders within the business to ensure go-to-market strategy alignment
  • You must have:

  • 0-3 years of experience, Bachelor’s Degree required; degree in Business Administration, Computer Science, Engineering, Marketing, or Communication preferred 
  • Motivated by a career in technology sales
  • A passion for building relationships and driving business 
  • A self-starter attitude 
  • A growth mentality and want to be challenged
  • Excellent interpersonal verbal & written skillsProfessional persistence and ability to “think on your feet.” 
  • Ability to successfully manage multiple priorities, while maintaining a high sense of urgency
  • Over-the-top motivation to meet and exceed measurable performance goals 
  • Organizational skills and a results-oriented attitude
  • Ability to work diligently and creatively, both individually and as a team member