Sales Engineer, Cloud SIEM

Full-Time / Sales / Boston, MA


We want to make telemetry data meaningful, together! is a cloud-native observability platform providing unified monitoring, troubleshooting, and security for modern DevOps teams and engineers. We empower engineers to find and resolve production issues faster by offering the world’s most popular and familiar open source monitoring tools–ELK, Grafana, and Jaeger–in a single, easy to use, and powerful tool purpose-built for monitoring distributed cloud environments. Open source use is growing rapidly and so is is looking for a Cloud SIEM Sales Engineer to be a part of a team of highly knowledgeable security experts who are motivated to solve the difficult problems presented by the increasingly complex security landscape. Reporting to the VP of Sales Engineering, you will assume the role as a technical leader during the selling cycle, and ensure there is a technical fit for our SIEM and the customer requirements. This individual will be an integral part of the sales team providing the highest level of technical sales support for Cloud SIEM.


  • Proactively evangelize the benefits and capabilities of Cloud SIEM
  • Work with Enterprise Sales teams throughout our most critical opportunities from identification to closing a technical win. 
  • Compelling product demonstration of technical capabilities with supporting presentations.
  • Assessment of customer needs and environments, identify influencers and decision-makers within opportunities to increase our ability to win new business. 
  • Provide expertise regarding solution design including architecture, strategy, and planning.
  • Ownership and control of the definition and Execution of Proof of Concepts through Success Criteria and building champions within prospective customers.
  • Provide feedback for product direction and contribute to growing repository of content and integrations including our knowledge base and product documentation.
  • Must Haves:

  • Hands-on knowledge of Security related products, technologies, and sources such as IDS/IPS, SIEM/Log Management, Network / Endpoint Security, Threat Detection, Incident Response, MSSP/MDR, Threat Feeds, CASB, SOAR, etc.
  • The innate ability to uncover a customer’s pain and solve for it within the solution framework.
  • Some software development and/or scripting experience (regex, python, SQL, etc.), and the ability to work at the system command-line interface.
  • Ability to mix “art and science” with dashboards and visualizations.
  • Understanding of SOC environment and the current pains within.
  • Ability to present solutions via live presentations and remote webinars - we’re looking for someone who can influence and connect whether in the 1:1 conversation or talking in front of a few hundred people.
  • Excellent communication, presentation, and project management skills.
  • Some depth and exposure in at least one of the major public cloud providers, AWS, Azure, GCP, with a basic understanding of the architecture and security monitoring points.
  • Familiar with the changing modern application landscape/ecosystem, and the challenges it presents to security teams.
  • Familiarity with a SIEM’s role in compliance/benchmarks such as CIS benchmarks, PCI, SOX, GDPR, NYC500, HIPAA, etc.
  • Qualifications:

  • 6+ years experience selling/supporting/consulting within the information security space; particularly SIEM technologies. We ask that you possess expertise in at least one of the following: IBM QRadar, ArcSight, Splunk, SumoLogic, LogLogic, LogRhythm, Exabeam, RSA EnVision, Symantec SIM, or similar.
  • Preferable to have a CISSP, CCSP, and/or other security attestations and certifications.
  • Deep understanding of security threats, solutions, security tools, and network technologies.
  • Critical thinking with a strategic mindset.
  • Self-Directed, resourceful, and comfortable in a high paced atmosphere.
  • At a minimum, a Bachelors in Computer Science or Software Engineering - related field, or equivalent experience.