Account Manager

Boston · Full-time · Intermediate

About The Position is one of the hottest start-ups around and our customer base is growing rapidly. We’re expanding our account management team and we need an Account Manager with a passion for sales, a curiosity about technology and the ability to build meaningful business relationships.


  • Primary point of contact for a significant portfolio of paying customers
  • Focus on strategic account growth by creating new up-sell and cross-sell opportunities
  • Develop and maintain strong relationships to ensure contract renewals
  • Accurately forecast and maintain a quarterly revenue and renewals pipeline
  • Regularly explore new customer requirements to consistently deliver value through the platform
  • The role includes close work with the product, customer success and support teams
  • This is a role that requires a candidate that is always prepared to take the initiative, advocate for the customer and own the entire sales cycle


  • 2+ years experience in SaaS sales or customer success management
  • Proficiency in Salesforce and taking a process driven approach to sales
  • Knowledge of devops, cloud, and log analytics – advantage.
  • Proven track record of overachievement in closing deals via phone, email, and web-meetings.
  • Ability to travel to client sites

Additional Info:

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