Team Lead, Inside Sales Representative

Boston · Full-time · Associate

About The Position

Let’s make machine data meaningful, together! provides the world’s most popular open-source log analysis platform, ELK (Elasticsearch, Logstash and Kibana), as a simple, fast, secure and scalable service on the cloud. Open source use is growing rapidly and so is

We are seeking an energetic individual to join our Inside Sales team to generate qualified prospects from sales to close. Success in the Team Lead, ISR role requires a hunter-mentality with significant time on the phone following up on leads generated from marketing programs, Development Reps, as well as independent prospecting. 


  • Master’s target market, business drivers and strategies so that you can develop intrigue and position products as a value add solution with prospects
  • Reach out to and follow up with respondents from a variety of marketing programs to initiate conversation, learn current business programs and qualify potential business applications
  • Execute the necessary daily activities as set forth by management, including phone calls and emails at a high quality to meet your monthly goals
  • Identify key targets in our database and initiate contact with appropriate suspects, leveraging research resources to create intrigue, assess their current business methods and position’s solutions
  • Identify and Qualify new account opportunities
  • Leverage all contacts to identify other prospects through referrals
  • Identify decision makers and company goals to position appropriately
  • Work in a team environment supporting multiple Field Sales Representatives
  • Ability to own and manage the sales cycle from initial prospecting to close
  • Track all activity thoroughly in our CRM system to support account and management teams, validate activity and lead qualification reports, and provide Field Sales Representatives with solid background on opportunities need and intrigue to ensure high-quality prospect transition into the sales process
  • Identify enterprise ready opportunities and transition opportunities to Field Sales Representatives by proactively setting up sales appointments for further discussions


  • BS or BA degree and a minimum of 2 years in software/technology sales
  • Experience conducting business and building relationships in phone & email, with excellent phone, interpersonal, verbal & written capabilities
  • Client-oriented writing skills
  • Experience successfully managing multiple priorities simultaneously, maintaining a high-volume pace with the ability to “switch gears” quickly as the prospecting conversation warrants
  • Over-the-top motivation and creativity to successfully reach prospects and create  conversations
  • Comfort recording everything into our CRM system ( – we can only improve what we measure)
  • Professional persistence & ability to “think on your feet” and make a compelling introduction.  HUNTER mentality
  • Organizational skills and a results-oriented  self-starter attitude
  • Proven track record of meeting and exceeding goals – this position carries an opportunity and pipeline quota and bonuses for exceeding quota
  • Working knowledge of MS Office applications, and internet navigation

Additional Info:

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