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Enterprise Sales Engineer

Boston · Full-time

About The Position

Let’s make machine data meaningful, together! Logz.io provides the world’s most popular open-source log analysis platform, ELK (Elasticsearch, Logstash and Kibana), as a simple, fast, secure and scalable service on the cloud.

The Sales Engineer is a key member of the Customer Success organization enabling the success of Sales, Customer Success Managers, and most importantly, our customers. We are looking for a seasoned, hard-working, smart and over-achieving customer facing engineer with proven experience defining, selling, and deploying technology solutions. The Sales Engineer is a senior level designation and is expected to professionally and accurately present technical presentations across the full array of buyers, from system engineering up to and including the CTO.

Responsibilities

  • Support sales executives with solution selling into prospect account base
  • Partner with sales executives to plan, prepare and execute on strategic deals in complex sales cycles
  • Successfully match customer pain/requirements to proposed solutions
  • Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition
  • Manage all technical aspects of RFP / RFI responses
  • Effectively communicate customer needs to the R&D teams for future product enhancements
  • Effectively define customer success and on-board customers ensuring adoption, and renewal
  • Collect and document competitive intelligence
  • This position will require up to 30% travel

Requirements

  • 4+ years as a Pre-Sales Engineer, or B2B Customer facing engineer in a sales or services role (TAM, Post-Sale Engineer, Solution Architect etc.)
  • A broad background in technical infrastructure, including servers, networking devices, and storage is very desirable
  • Ability to creatively explain and present complex concepts in an easy to understand manner
  • Ability to work for a dynamic, technical organization with a rapidly expanding customer base.
  • Domain knowledge and experience in any of the following areas: Log Management and Log Analysis, Big Data (from a data management perspective), Security and Networking, Business Intelligence/Web Analytics, Operational Intelligence, AI
  • Can work independently
  • Experience in Technical Sales of SIEM/Security products - a big advantage

Additional Info:

Please be aware that this page is for use directly by candidates only. We do not accept resumes from Recruiters and Placement Agencies through this page. If you are a recruiter or placement agency, note that we do not accept charges for unsolicited agency resumes. Logz.io will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with resumes provided through our site, or for resumes otherwise provided to a Logz.io employee from an agency with which Logz.io does not have a written agreement for payment of recruitment fees. By uploading a resume through this site you represent that you are the candidate or are authorized to operate on the candidate’s behalf free of charge to Logz.io.